One out of six cell phone users suffers from "bill shock"
May 27, 2010 · Leave a Comment
One out of each six mobile phone users have experienced “bill shock”—an unexpected jump in their monthly service fee that was not prompted by a change in their calling or texting plan. That’s 30 million Americans all told, according to a new survey released by the Federal Communications Commission. These nasty surprises aren’t the kind of multi-thousand dollar hikes that have been making headlines in Europe and sometimes here in the United States.
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One out of six cell phone users suffers from "bill shock"